Login problems

September 2, 2010 at 3:07 pm Leave a comment

We are currently unable to generate new computer logins for our NHS users.  This is due to a technical fault following some server changes last week.  We are working to resolve the problem but it is unlikely to be fixed before next week.  If you are a new user who has registered with the Library since week commencing 23 August we will be unable to provide you with a login at this time

Existing members with a working login should still be able to log on with their username and password. Please note that currently we will not be able to generate a new one if your Library membership expires or if you forget your password. To avoid your password becoming inactive please ensure your Library membership is up to date.  You can renew your membership by popping into the Library or by calling the Helpdesk on 0208 725 5466

There are 4 NHS networked computers in the Computer rooms, if you have an NHS network username and password you can use these computers too.

Please keep an eye on the blog and/or the website for updates on this problem or ask a member of staff for advice.  We apologise for any inconvenience this technical issue may cause


Entry filed under: Uncategorized.

Emerald Health Care Collection Trial extended to the end of September NHS login problem fixed

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St. George's Library 1st Floor Hunter Wing St. George's, University of London Cranmer Terrace SW17 ORE Tel: 020 8725 5433 Email: kjohn@sgul.ac.uk

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